Below are videos to help you navigate and use TRENDER in Radius, our ratings software, as well as do some trouble shooting if necessary. There are downloadable Screenshot walkthroughs you can use as well. Please scroll down find the videos you want. To make the video larger just click on the expand icon in the lower right of the video. If you prefer one-on-one help or what you are looking for is not available below, please reach out to Support at 800-487-5010 or email support@eastlanratings.com
SWITCHING BETWEEN MARKET SURVEYS: This video will show you how to switch inside Radius between Market Surveys you want to use.
This video will go over how to run a basic TRENDER. You use Trender to be able to see multiple books side by side rather than averaged together as it does in Ranker.
If you want to see what two or more of your stations combined ranking is, you can create a custom Combo. The software will add and average the rankings for that group of stations for each book in TRENDER. This video will show you how.
Do you need a custom daypart? This video will walk you through how to create one.
When you use Ranker or Trender do you have certain stations you do not want to include on a regular basis? Then creating a custom station list will save you time when using Radius. This video will walk you through the process
This video will walk you through how to PRINT a report, Save it as a PDF or add it to your computer's CLIPBOARD so you can paste into a Word Doc, Power Point presentation and so on.
When you run a Ranker or Trender, you may have some data you were looking at not included on your final report you send out. This video will show you how you can make some last minute adjustments to the data you include on your report.
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Privacy Policy (Updated 1/3/2025)
Eastlan Ratings is in the business of measuring media usage by way of responses freely provided by survey respondents. Email addresses are supplied to us by our clients or through a third-party service. Phone numbers (both land lines and cell) are used to cover specific geographic areas without regard to any other characteristic of the survey respondent.
All responses are aggregated so allow for summaries to be made at the geographic of demographic level. This is reason for the questions about zip code and demographics such as age and gender. However, no summaries are ever made or provided on individual surveys. Phone numbers and emails are separated from the other survey responses once the survey has been deemed eligible for use at the summary level. In this way, there is no way to trace any surveys responses back to an individual respondent. While we save respondent level data for recombination with other data later, we have no way to trace any individual response to a particular respondent with the phone number and email address removed. Additionally, survey level data is never provided to our clients: only summary level data.